Privacy Policy | Shipley Auto Repair

Privacy Policy

Effective Date: September 18, 2025

Shipley Auto Repair (“Shipley,” “we,” “our,” or “us”) respects your privacy. This Policy explains what information we collect, how we use it, and the choices you have when you visit our website or request services.

Information We Collect

  • Contact Details: Name, phone number, and any information you provide when you call or request service.
  • Service Details: Vehicle make/model, symptoms, appointment preferences, and location for towing/roadside.
  • Device & Usage Data: IP address, browser type, pages viewed, referral URLs, and general interaction data collected via cookies and similar technologies.
  • Cookies & Similar Tech: We use first-party and third-party cookies/pixels for site functionality, analytics, and advertising measurement (see “Cookies & Ads” below).

How We Use Your Information

  • Provide and schedule auto repair, towing, and roadside services.
  • Respond to calls and inquiries; send important service updates.
  • Maintain, protect, and improve our website and services.
  • Measure site performance and advertising effectiveness (e.g., Google Ads).
  • Detect, prevent, and address fraud, abuse, or safety issues.

Cookies, Analytics & Advertising (Google Ads)

We use cookies and similar technologies to help the site work, understand activity, and measure marketing. We may use Google Ads (including remarketing) to show ads based on your visits. Google and other partners may use cookies to serve and measure ads. You can manage ad personalization at Google Ads Settings and learn more at Google’s Advertising Policies. To opt out of many interest-based ads from participating companies, visit the NAI opt-out page or YourAdChoices.

No EU/EEA Targeting: Our website and advertising are intended for U.S. visitors. We do not intentionally target or run ads to users in the EU/EEA/UK.

No Political Ads: We do not run political advertising. We also do not use sensitive categories for ad targeting.

Sharing Your Information

  • Service Providers: We may share limited data with trusted vendors (e.g., hosting, analytics, advertising, dispatch/towing) to operate our business. They must protect your data and use it only for our purposes.
  • Legal & Safety: We may disclose information if required by law or to protect rights, safety, or prevent fraud/abuse.
  • Business Changes: In a merger, asset sale, or similar event, your information may transfer as part of the transaction.

We Do Not Sell Personal Information

We do not sell your personal information. We also do not share it for cross-context behavioral advertising where restricted by applicable state privacy laws.

Your Choices

  • Cookies/Ads: Use browser settings to block cookies; manage Google ads at Google Ads Settings ; industry opt-out at NAI and YourAdChoices.
  • Access/Update/Delete: You may request access to, correction of, or deletion of your personal information by calling us.
  • Do Not Track: We currently do not respond to browser “Do Not Track” signals.

Data Retention & Security

We retain personal information only as long as needed for the purposes described or as required by law. We use reasonable safeguards to protect your data; however, no method of transmission or storage is 100% secure.

Children’s Privacy

Our website and services are not directed to children under 13. If you believe a child provided us information, please call us and we will delete it.

Changes to This Policy

We may update this Policy from time to time. Material changes will be posted here with a new effective date.

Contact Us

Shipley Auto Repair
14798 Sand Ridge Rd, Bowling Green, OH 43402
Phone: (419) 352-8245